Credit Control Executive - Dundalk

Digiweb is one of Ireland’s largest Independent Telecommunication companies providing nationwide broadband access and telephone services to Residential and Small Business customers. 

 

At Digiweb we have huge career opportunities – our purpose is to recruit the best talent for our company and in turn provide the best career opportunities to the brightest people. You could start working for us in the position we hire you in, and where you end up in our organisation as we develop your career is your choice.

This position is target driven and requires a self motivated individual with a high attention to detail focusing on cash collections.  

You will be responsible for various aspects of our credit control process.

 

PRIMARY DUTIES AND RESPONSIBILITIES

  • Controlling part of an active debtors ledger.

  • Daily cash applications. Dealing with bank transfers, refunds and reconciliations at month end. Monitor unallocated cash.

  • Chasing debtor payments by phone and email daily.

  • Ensuring due accounts are collected on time.

  • Working with other departments including customer care and our services teams to manage the work flow and ensure effective management of customer queries.

  • Taking measures on accounts that are not adhering with credit terms.

  • Resolution of customer queries in conjunction with customer care.

  • Creating and continually improving procedures and processes.

  • Prioritise and manage a challenging workload whilst maintaining a high level of customer service and satisfaction.

REQUIREMENTS AND EXPERIENCE:

  • Mimimum of 2 year’s credit control experience.

  • Microsoft office including advanced excel, word and outlook

  • Excellent communication skills

  • Excellent business sense when dealing with customers’ invoicing and payment issues.

  • Excellent telephone skills.

  • You will be a good team player.

  • You must be open to and have the aptitude to work in a challenging and changing environment.

  • You must posses planning and organising skills.

  • You must be highly motivated and results focussed.

  • You must have strong attention to detail with an ability to multi task.

  • Ability to work on own initiative.

WHAT’S IN IT FOR YOU? 

We offer excellent career prospects in a dynamic business environment. We offer fantastic benefit packages and the chance to work with a leading connectivity and ICT service provider. We focus on looking after our people, so they will maintain the excellent service we offer to our customers.

BENEFITS;

  • Attractive salary

  • Pension

  • Healthcare

  • Subsidised Gym Membership

  • Subsidized Broadband

  • Car Parking

  • Social Club (fully funded)

Position: Fulltime

Location: Dundalk